Applies to: ConfigPro

Issue Summary

Devices or the server fail to connect to the network, or network performance is unusually slow.

Resolution

To resolve the issue:

1. Check physical network connections (LAN cable, switch, router). 
    
2. Verify firewall and security settings. 
    
3. Ensure ports 7711, 80, 443 are allowed. 
    
4. Confirm the client PC’s IP address and DHCP network configuration.