Applies to: ConfigPro

Issue Summary

The ConfigPro client does not launch or exits unexpectedly during operation.

Resolution

To resolve the issue:

1. Confirm the PC meets the minimum and recommended system requirements.
    

2. Ensure the latest version of ConfigPro is installed.

   NOTE: The version of the server must always be newer or equal to the version
   of the ConfigPro client.
   

3. Review error logs in Windows Event Viewer. 
   
   Location: Windows Logs > Application 
   Location: Windows Logs > System (if no relevant entries in Application) 
   Event Level: Error, Critical, repeated Warnings 
   Look for: 
   ConfigPro or Application Error entries 
   Resource related errors Access related errors
    

4. Reinstall the ConfigPro client if the issue continues.

   WARNING: Reinstalling the server will delete all existing server data.