Applies to: OnCloud

Summary

To collect evidence for an investigation, you can create an incident. This article describes how to create an incident and add basic details. 

Creating an Incident

To create an incident:

1. Log in to Cloud Portal.
    
2. Navigate to OnCloud.
    
3. Click the   Incidents icon. 
   
   
    
4. At the top left, click + New Incident to open the New Incident dialog.
   
   
    
5. Complete the  Summary  and  Details  fields.
    

6. Add optional tags:

   Click the Plus (+) icon next to an existing tag.

   Add a new tag by clicking the Enter Tag  field, typing the tag name, then clicking + Add New Tag. 
    

7. Click a  Location  and then click the circle beside the area for the incident. 
   
   This also sets the time zone. 
    
8. Click the Incident Date field to set the date. 
    
9. Pick a date from the calendar or type a date in MM/DD/YYYY format. 
    
10. Click the Incident Time field to set the time. 
     
11. Click the clock icon to pick a time or type  a time in 12-hour format. 
     
12. Click  Create  to save the incident. 
    
    It appears at the top of the incidents list.