Applies to: OnCloud

Summary

After a comment is added to an incident, that comment can be edited. This article describes how to edit comments in an incident. 

Prerequisites 

Create an incident: OnCloud: How do I create an incident?

Add a comment to an incident: OnCloud: How do I close an incident?

Editing Comments

To edit comments:

1. Log in to Cloud Portal. 
    
2. Navigate to OnCloud. 
    
3. Click the  Incidents icon.
   
   
    
4. Search for the incident in the Search box.
    
5. Scroll the list of incidents, and filter by Contributors, Tags, and Incident Date. You can also filter by Status and by Location & Areas.
   
   
    
6. Click the incident to open it.  
    
7. Click Evidence, then click the comment to edit.
   
    
    
8. In the Comments section, click  the  three-dot menu, and then click  Edit.
   
   
    
9. Enter changes in the comment box, then click Save.