Applies to: OnCloud

Summary

When investigating an incident, you can add evidence in the form of comments or files. You can also delete unnecessary evidence from an incident. This article describes how to delete comments and files from an incident. 

Prerequisites

Create an incident: OnCloud: How do I create an incident?

Add comments and files to an incident: OnCloud: How do I add comments and files to an incident?

Deleting Comments and Files in Evidence

To delete comments and files: 

1. Log in to Cloud Portal. 
    
2. Navigate to  OnCloud. 
    
3. Click the  Incidents  icon. 
   
    
    
4. Use the Search box to find the appropriate incident; scroll the list to locate the incident, or filter by Contributors, Tags, or Incident Date. You can also filter by Status and by Locations and Areas.
   
   
    
5. Click the incident to open. 
    
6. Click Evidence.
   
   
    
7. In Evidence and Notes, select the comment or file to remove, and then click Remove Clip, Remove Comment, Remove Image, Remove Document, or Remove Video, depending on the evidence type. 
    
   Here, a comment is being removed. 
   
   
    
8. In the Remove Comment dialog box, click  Remove to delete the comment. 
   
   
   
   The comment is deleted.