Chris H.

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Activity overview

Latest activity by Chris H.
  • Chris H. created an article,

    How to Test MQTT using Mosquitto

    Applies to Models: Select Hanwha Cameras Summary This article details installing and using Mosquitto MQTT with Hanwha cameras that support this function. MQTT is a simple messaging protocol design...

  • Chris H. created an article,

    ONVIF Camera Registration Causes EOL Samsung NVRs to be Sluggish

    Applies to Models: EOL Samsung NVR's In an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Addre...

  • Chris H. created an article,

    How do I configure the network settings on my NVR?

    Applies to Models: All Hanwha Vision NVR/DVR recordersIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, e...

  • Chris H. created an article,

    How do I backup Smart Viewer?

    Hanwha Vision has discontinued support for this software.  We recommend upgrading to Wisenet Viewer.  The latest version of Wisenet Viewer is available for download here.SummaryThis article provide...

  • Chris H. created an article,

    Camera: IVA Line Crossing configuration

    Applies to: Hanwha cameras that support non-AI-based Line Crossing Analytics Summary This article explains how to configure a non-AI camera for IVA Line-Crossing events and how to confirm that conf...

  • Chris H. created an article,

    How do I change the WAVE Sync owner account?

    Applies to Models: WAVE Sync Summary When you log your server into WAVE Sync and attach it to a WAVE Sync service, the login becomes the Owner account. Only the WAVE Sync and local Owner accounts c...

  • Chris H. created an article,

    How do I add additional storage to a WRN series NVR?

    Applies to Models: WRN series NVRsSummaryThe NVR runs on the Ubuntu Linux Operating System and has a different procedure for preparing storage than a Windows PC. This article provides instructions ...

  • Chris H. created an article,

    How do I factory reset a Hanwha camera?

    In an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device into the URL bar, ...

  • Chris H. created an article,

    How can I assign IP addresses to multiple cameras through a Hanwha NVR?

    Applies to Models: ARN, QRN, XRN, PRN, and HRX series recordersIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open ...

  • Chris H. created an article,

    How do I resolve networking issues with my cameras?

    Applies to Models: A, Q, X, P, and T series camerasIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, ente...