Applies to Models: EOL Samsung NVR's 

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to configure your device, please refer to the user manual for your product. 

Issue Summary

Older End-of-Life (EOL) Samsung/Hanwha NVRs run sluggishly when third-party cameras are registered, resulting in a slow and unresponsive user interface. Registration of third-party cameras via the ONVIF protocol consumes more CPU resources than the more efficient Wisenet protocol. This is due to errors in the third-party manufacturer's ONVIF code for event transmission. As a result, the Mouse pointer becomes sluggish and overall reaction times on the NVR are slower, making use of the NVR user interface more difficult.

Resolution

To resolve this issue:

1. Turn off receiving events from third-party cameras.
    
2. Log in to the NVR.
    
3. Navigate to Device > Camera > Camera Registration.
    
4. Go to the lower left and click ONVIF Setup.
    
5. Click the Event tab.
    
6. Find /VideoSource/MotionAlarm and change the NVR-supported events drop-down menu to None.
   
   
    
7. Click OK at the bottom of the ONVIF Setup screen.
    
8. Click OK at the bottom of the Camera registration screen.
    
9. Repeat these steps for every third-party camera.
   
   Motion Detection for these cameras will no longer be possible. 
    
10. Change the recording schedule to Continuous Recording.