Applies to: NHP IP-Based Controllers used with OnCAFE

Summary

To claim the NHP P Series Controllers into OnCAFE, the NHP Controller must be set to Cloud Mode and configured via the CloudConnector application. 

This article shows how to enroll the NHP Controller into OnCAFE via CloudConnector.

Installing CloudConnector

To install the CloudConnector:

1. Confirm that the NHP Controller is powered ON and log in.
    
2. Confirm that the NHP Settings are configured correctly. 
    
3. Navigate to the Open Platform tab.
    
4. Click the three-dot menu (...) next to Software Upgrade.
   
   
    

5. Click Upload, then locate the appropriate CloudConnector.cap file.

   This file is provided by your system administrator or downloaded from the Hanwha Vision support portal.
    

6. Select the file, then click Install. 
   
   
    
7. Click OK to begin installation. 
   
   If the controller cannot download or install the CloudConnector, ensure the controller's network settings (IP address, subnet, gateway, and DNS) are configured correctly. Improper DNS is a common cause of connection failures.

Configuring Cloud Mode

To configure Cloud mode:

1. Navigate to Host Communication. 
   
   Two communication modes display: Standalone and Cloud.

   Standalone - The controller operates independently using its internal platform for user management, scheduling, and event logging.

   Cloud - The controller communicates with the Hanwha Vision OnCAFE, enabling centralized management, remote access, and cloud-based automation. 
    

2. Select Cloud.
   
   
   
   A confirmation dialog box appears to reboot your machine. 
   
   
    
3. Click OK to reboot.
    
4. After the reboot, log back in to the controller.
    
5. Return to Host Communication.
    
6. Confirm that Cloud is now selected and active.

Launching the CloudConnector App

To launch the CloudConnector App:

1. Select Open Platform > Open Platform.
   
   The Cloud Connector App is visible on the controller's interface.
   
   
    
2. Click Go to app to begin the Cloud registration process.
    

3. Complete the following fields:  
   
   Organization Identifier - Unique ID linked to your Cloud tenant. 
   Organization Short Name - Friendly name used for association.

   TIP: Ensure these are entered exactly as provided. 
   The values must match your OnCAFE tenant.
   

4. Confirm the controller's system time is accurate. 
   
   An incorrect time or date can prevent successful communication with the OnCAFE Cloud.
    
5. Click Connect to Hanwha Vision Cloud.
    
6. Confirm the Device Status indicator updates to show the controller is claimed and connected.