BLAZE: Licensing FAQ

I have a BLAZE appliance. How do I license it?

You do not need to license your BLAZE appliance. BLAZE appliances come pre-licensed with permanent, perpetual Premium licenses. For example, a 16-channel BLAZE appliance is pre-loaded with 16 licenses out of the box.

What is the difference between a Free and Premium license?

Both types of licenses unlock full BLAZE functionality. Free licenses expire after 30 days, while Premium licenses are perpetual and never expire.

I have downloaded BLAZE and installed it on my server. How do I license it?

For temporary access to BLAZE, you have two options:

• Each fresh installation includes five 30-day licenses
   
• You can request a 30-day trial license for any number of devices

For permanent access to BLAZE, you need Premium licenses.

I have downloaded BLAZE Client and want to connect to an existing BLAZE Server. What do I need?

You do not need a license to run the BLAZE Client software. This includes the Desktop Client, the mobile apps, and the Web Client. Assuming the server is licensed, you do not need to do anything from a client perspective.

Do I need a license to just view cameras live?

No. Live viewing of BLAZE cameras does not require a license. Licensing is required to record.

Why do I need the Software Upgrade Plan (SUP)?

A device that has a Premium license attached can be recorded indefinitely. With a Premium license, you get 3 years of support and free software updates. After 3 years, you need a SUP license to upgrade your software. The SUP license extends the update eligibility period by another 3 years.

When does the temporary license timer start?

The 30-day countdown for all free licenses begins when you apply the first license to the first camera.

 

Can I extend my trial license period?

You can stack trial license keys if you need more than 30 days for evaluation.

 

What happens if I add a trial license before my 5 free licenses have expired?

Applying a trial license disables the initial 5 free licenses.

Why is BLAZE showing fractional licenses remaining?

Some devices only use only a fraction of a license. For example, if you have a 10-channel license and use it on 3 panoramic cameras and 7 NVR cameras, it will report that you have used 3.825 channels out of 10.

Does the migration process transfer the WAVE system license to BLAZE?

This version of the migration tool does not transfer product licensing. Product licenses must be managed and applied separately after migration.