Applies to: OnCloud-supported cameras with a SET button

Summary

This article provides instructions for adding a supported camera to OnCloud using QuickConnect.

IMPORTANT: QuickConnect is available only on supported cameras with a SET button. 
After QuickConnect starts, the device remains available to add for 4 hours.

Adding a Device using the Serial Number

To add a device: 

1. Log in to OnCloud.
    
2. Click on the Organization () tab.
    
3. Under Device, click Manage > Add Device.
    
4. Select QuickConnect and click Next.  
   
   
    
5. Press the SET button three times on the IP Camera within 10 seconds.
   
   You have a choice of adding by serial number, uploading a CSV file or Scan QR code with the mobile app. 

Adding by Serial Number

To add using the serial number:

1. Select Add by Serial Number.
   
   
    

2. Enter the Serial number/MAC Address.
   
   
    

   NOTE: To add more serial numbers, click Add Row. 

3. Click Next.
   
   The connection results appear, and the camera status should show as Online. You may also receive notification alerts indicating the device’s status.
   
   
    

4. Click Next.

   The Set Password screen appears. 
   
   
    

5. Enter your password following the listed requirements, and click Set password.
    

6. Verify that the device has been registered.  
   
   
    

   NOTE: You may need to change the device name and location/area for the IP 
   Camera.  

7. Click Finish setup.

Adding by Uploading a CVS File

Use this method when uploading a large number of cameras using the QuickConnect method in OnCloud. To upload a CVS file: 

1. Select Upload a CSV file.
   
   
    
2. Download the CSV Template (see orange link on website).
   
   
    
3. Enter the information for the serial number and MAC Address onto the .CSV file and click Save. 
    
4. Drag the file or click Browse and locate the file.
    
5. Click Upload > Next.
    
6. Verify and review the device details and click Add.  
    
7. Verify that the connection results and status of your camera is Online. 
   
   
    
8. Click Next.
    
9. Secure your device by entering a new password onto the IP camera per the password guidelines. 
   
   
    
10. Click Next.
     

11. Verify that the device is registered.
    
     

    NOTE: You may need to change the device name and location/area for the IP 
    Camera.  

12. Click Finish setup.

Scanning the QR Code with the Mobile App

Use this method to use your mobile application when registering the IP cameras for QuickConnect via QR Code.

To scan the QR code: 

1. Select Scan QR code with the mobile app.
   
   
   
   A notification is sent to your mobile application.
   
   
    
2. Click on the notification. The mobile app opens to the Add Device wizard. 
    
3. Click Start scanning. 
    
4. Scan the QR Code. 
    
5. Click Next once it has scanned the QR code. You scan more devices if necessary.  
   
   
    
6. Click to Continue on app or Continue on web.

Continue on web

To continue on the web:

1. Click Continue on the Cloud wizard page.
    
2. Review the device details and click Add.
    
3. Validate the Connection results.
    
4. Enter a new password.
    
5. Click Finish Setup.

Continue on app

To continue on the app:

1. Click Add to the Camera. 
   
   A notification that the IP camera has been added to the Cloud services appears.
    
2. Click Next.
    
3. Enter a new password.
    
4. Click Set all passwords for all devices > Next.
    
5. Verify the device has been registered.  
    
6. Click Finish setup.