Applies to: HealthPro
Summary
NOTE: Specifications may change without prior notice.This article provides the latest HealthPro & Bridge specifications based on the official software specification sheet.
Specifications
Reference date: 31 Mar 2026
| Category | Item | Specification |
| General | Product Name | HealthPro v1.10 |
| Product Type | Software as a Service (SaaS) | |
| Cloud Service Provider | AWS (US region) | |
| Service Locations | North America, South Korea, Oceania, Europe | |
| User Interface | Supports all OS (Windows and Linux) and devices (PC, Tablet, Mobile) using Chrome, Edge, and Safari web browsers | |
| Supported Language | English, Korean, French, German, Spanish, Italian, Portuguese (Brazilian) | |
| Protocol | HTML5, CSS, JS, ARIA, DOM, Web APIs, HTTP, REST API, MIME type, JSON, WebSocket, XML, JSON, CSV, TLS, HTTPS, CORS, UTF-8, i18n, l10n, MQTTS, SUNAPI, VAPIX, i-PRO CGI, WAVE HTTP REST API | |
| Network Connection* A firewall exception is required. | Source / Destination / Port / Application:
| |
| Scalability | # of Locations per Org. | 5,000 |
| # of Devices per Org. | 20,000 | |
| # of Users per Org. | 1,000 | |
| # of Clients (web) per Org. | Unlimited | |
| Compatible Devices | Hanwha Vision | SUNAPI v2.6.0+ Camera & NVR via HealthPro Bridge or D2C |
| Hanwha Vison VMS | WAVE v5+ via HealthPro Bridge or WAVE Sync account | |
| 3rd Party | VAPIX v1.0+, i-PRO CGI v1.14+, Onvif Camera, Allied Telesis PoE (SNMP v2c) via HealthPro Bridge | |
| HealthPro Bridge v1.10 |
| |
| Features | Dashboard | Location, Server, Camera, Update, License, Life cycle |
| Widget | Server, Storage, Camera, Update, License, Life cycle, Notification | |
| Health Monitor (Server & Storage, Camera) | Hanwha Vision Camera & NVR (SUNAPI v2.6.0+ via HealthPro Bridge or D2C), 3rd Party Camera (VAPIX v1.0+, i-PRO CGI 1.14+, Onvif via HealthPro Bridge), WAVE VMS (v5+ via HealthPro Bridge or WAVE Sync account) | |
| Policy Management | Auto Software (Firmware) Update, Auto Image Health Check | |
| Life cycle Management | Hanwha Vision Camera w/ STEP Code | |
| License Management | Hanwha Vision Camera, 3rd Party Camera (AXIS, i-PRO, Onvif) | |
| Task Management | Create / Assign / Resolve 10 Types of Tasks: Camera Disconnected, Camera IP Conflict, Authentication Issue, Network Issue, Server Certification Error, Server Conflict, Server Failure, Storage Issue, Device Disconnected, Image Health Issue | |
| Notification | Notification Center, Email, Web Push, In-app | |
| Remote Control | Hanwha Vision, AXIS, i-PRO, Onvif Camera: Stream & Codec, Motion & Object detec tion, Password, Focus, Bestshot, SUNAPI Command, Reboot & Power Cycling w/ Allied Telesis PoE | |
| Logs | User, Device, Task, Health, Resource | |
| Report | Automated Summary Reports via Email, CSV Download of Data Lists in All Menus | |
| Map View | Google Map | |
Data *No video & images are stored on the cloud platform. | Personal Information | Name, Email, Role, Phone (Optional), Photo (Optional) |
| Device Information | Online Status, Manufacture, Model, Serial Number, Software Version, Device Name, Network Information, Live Image, Flash Memory & Record Status, CPU & RAM Usage, Open Plaform Apps Status, AI Apps Status, Warranty, Power Usage, VMS & NVR Record Status, Image Health Status | |
| Logs (reprocess device information) | Event / Type, Time, User / Device information | |
| Cybersecurity | Stored Data (DB) Protection | Database Encryption and Access Control |
| Data Transmission Protection | TLS-based Encrypted Communication | |
| Server Protection | Security Patching, Access Control, and Enhanced Authentication | |
| Network Protection | VPC, Security Groups, and Firewall Policy Implementation | |
| Managed Security | 24/365 from a Certified Professional Company | |
| High Availability | Redundancy | Redundant Configuration of Servers and Services |
| Data Backup | Regular Backups and Disaster Recovery Policies in Place |
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