Applies to: HealthPro

Summary

This article provides instructions on how to set the date and time for devices connected to HealthPro. This feature is only supported by Hanwha devices.

Setting the Date and Time

To set the date and time for devices connected to HealthPro:

1. Log in to Cloud Portal and click HealthPro. 
2. Select Settings > Remote config > HANWHA > Date and Time. 
3. Select the target device to change. 

4. Select the time zone to change. 

   NOTE: Due to data integrity issues, we recommend keeping the current device 
   settings and not changing the time zone set on the target device.

   NOTE: If the time zone for the city you want to select is not listed, select a 
   neighboring city with the same UTC offset. If the city you selected does not 
   exist on the camera, the command will fail.
   
   The UTC offset of some cities may differ slightly from the offset used by the 
   target device. For example, Caracas has an offset of -04:00, but the target 
   device's database uses -04:30, so the resulting offset is inevitably set to 
   -04:30.Set the date and time to apply to your device. 

   NOTE: You can enter an NTP server address for automatic synchronization. If you 
   want to delete an NTP address that is already entered into the device, simply 
   activate the input field and leave it blank.

5. Click Apply.