Summary

This article provides instructions for joining Cloud Portal as a STEP Partner. Once a Partner Organization is created, if needed, you can then create multiple Customer Organizations from within the Partner Organization.

To create a Customer Organization, refer to Cloud Portal: How to create a Customer Organization

Creating a STEP Partner

To join as a STEP Partner:

1. Log in to Cloud Portal. 
    

2. Click Join as a STEP Partner.
   
   

   NOTE: You must be an existing STEP Partner, with a valid STEP partner Code, 
   to join as a STEP partner.

3. Complete the customer information form, then check the box to agree to the Terms of Service and Privacy Policy.
   
   
    

4. Click Submit.
   
   As the Partner Super Admin, you will receive an email confirmation.
   
   

   NOTE: The Hanwha internal admin will approve the request to join as 
   a new partner organization, for the Partner Super Admin email and 
   STEP Partner Code. This could take 1-2 business days.

   After approval from the Hanwha internal admin, you will get an activation code for the Partner User and the Partner Organization to be created. 
    

5. Click Activate Account.
   
   
    
6. Enter the activation code received in the email and create a new password for the login account, then click Complete Account Authorization.
   
   
   
   You will get the following success message: Account activation has been completed.
   
   
    
7. Sign in to the Cloud Portal using the same email and password.
   
   Upon successful login, you will be redirected to the Partner landing page, with a list of Customer accounts mapped to the Partner Organization.
   
   To create additional Customer Organizations, click Add Organization.