Applies to: Cloud Portal

Summary

If the email address associated with Customer Super Admin needs to be updated, transfer the role. This article describes how to change organization ownership by transferring the Super Admin role to another user.

Changing the Super Admin

To change the Super Admin:

1. Log in to Cloud Portal.
    
2. Click the building icon and select the Organization whose Super Admin needs to be changed.
   
   
    
3. Confirm you are that Organization’s current Customer Super Admin.
    
4. Navigate to Users and locate the future Super Admin. 
   
   IMPORTANT: If the future Super Admin is not a current user in the Organization, you must first add them. See Cloud Portal: How do I manage users and roles?
    
5. Click on the user and change their role to Super administrator.
   
   
    
6. Click Apply.