Applies to: All Cloud Portal

Summary

This article explains how your Two-Factor Authentication (2FA) requirement is determined in a multi-org environment and how to check your 2FA status.

2FA Mandatory Enforcement Logic

In a multi-org environment, your account's 2FA requirement is determined by the most stringent security policy among all organizations you are affiliated with.

If any Customer Organization your account belongs to has set 2FA to ON, your account is required to use 2FA upon login.

Checking Your 2FA Status

You can check your personal 2FA status and which organizations are enforcing it by navigating to your Account Settings.

1. Sign in to your Cloud Portal account.
    
2. Click your Profile icon (or user name) in the top-right corner, then click Account Settings.  
   
   
    
3. Select the Privacy & Security tab.
   
   OFF displays if none of the organizations you belong to enforce 2FA:
   
   
   
   ON displays if any of the organizations you belong to enforce 2FA: