Chris H.
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Articles
Recent activity by Chris H.-
WAVE: How to Resolve Duplicate Server GUIDs on Linux Servers
Applies to: Linux WAVE Servers, WRR, WRT, WRNIssue SummaryGUID duplication on Linux-based WAVE servers can block servers from merging and may disrupt the WAVE Sync service on non-merged servers. Th...
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How do I attach my WAVE Server to the WAVE Sync service?
Applies to: Any computer running the WAVE Server applicationSummaryThis article describes how to attach a WAVE Server to a WAVE Sync account.Attaching a WAVE ServerTo attach a WAVE server to the WA...
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Wisenet Mobile - Mobile Notifications not coming through on iOS and Android
Applies to: Wisenet MobileIssue SummaryThis article details what to do when notifications fail to come through on iOS or Android and you cannot register new devices on iOS or Android.The Wisenet mo...
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How to Re-image Unresponsive WRR-Q-A201W1 Servers
Applies to Models: WRR-Q-A201W1 SummaryThe Windows 10 image on the WRR-Q-A201W1 servers can become unresponsive or corrupted. This article explains how to re-image Windows on to the Raid 1 of the W...
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How do I setup the network in my WRN series recorder?
Applies to: WRN-810 and WRN-1610 recorders Summary The WRN is a Linux computer running Wave in Ubuntu 18.04, so all networking must be configured within the Ubuntu environment. This article provide...
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Why doesn't my hard drive appear in my Linux based WAVE Server?
Applies to Models: All WRN ModelsSummarySometimes WAVE will not display a hard drive as available for storage. This article provides instructions to properly mount the drive and change the mount pa...
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How do I add a WAVE Sync end user account?
Applies to Models: WAVE Servers attached to the Wave Sync service.SummaryThis article will walk you through creating WAVE Sync end-user accounts.NOTE: For attaching your server to the Wave Sync ser...
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How many WAVE Clients can connect to WAVE Server?
Applies to: WAVESummaryThis article explains the maximum number of connections to a single WAVE Server.In multi-server systems, consider the number of Desktop Clients and the number of devices on e...
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How to Collect WAVE Mobile Logs for iOS
Applies to: WAVE Mobile for iOSSummaryIf the WAVE Mobile app behaves abnormally, support may ask for logs from the device. This article provides instructions for collecting logs for iOS.Collecting ...
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How do I collect WAVE logs in version 5.1 or later?
Applies to: WAVESummaryLog files track the internal actions performed by Wisenet WAVE components. They are a crucial part in the issues investigation as they help developers to understand the probl...