Applies to: OnCloud

Summary

This article provides instructions for adding a new user account in OnCloud. 

Prerequisites

Only an administrator to can add a new user account.  See OnCloud: How do I log in? information on activating a new user account.

Adding an Account

To add an account:

1. Log in to Cloud Portal.
    
2. Navigate to OnCloud.
    

3. Click the Dashboard icon at the top right. 
   
   
    

   NOTE: If this icon does not appear, you do not have permission to view the 
   dashboard.

4. Click Manage in the Users section to open the Users page. 
    

   
    
5. Click + New User.
   
   
    
6. Enter the email address and, optionally, the phone number of the new user. 
   
   
    
7. Click Select Role and then one of the following options:
   • Administrator: Access to everything.
      
   • User: Access to video and limited permission to change settings.
      
   • Custom roles: Access depends on your organization.
     
     For more info, see OnCloud: What are roles?
      
     IIf you select User or a custom role, users cannot share video outside OnCloud by default. To change this, turn on Can Share Video with External Recipients.  
     
     
      

8. Click Create User. This sends an invite with an activation code.

   NOTE: You can see when someone activates their account. In the Status column, 
   people that have signed up show the word Active. All others have the Not Yet 
   Activated status.