Applies to: OnCloud

Summary

This article provides instructions for unlocking a locked account in OnCloud.

Unlocking an Account

To unlock an account:

1. Log in to Cloud Portal.
    
2. Navigate to OnCloud.
    
3. Click the Dashboard icon at the top right. 
   
   
    

4. Click Manage in the Users section. 
    

   
    
5. In the Status column, locate an account with a status of Locked, then click the account..
   
   
    
6. Click Unlock Account.
   
   
   
   An Account Unlocked confirmation is displayed.