Tricia Rott
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Articles
Recent activity by Tricia Rott-
Wavelynx Reader: How to Mount the Reader
Applies to: NOD-AX Series ReadersSummaryThis article provides instructions for installing Wavelynx Ethos readers on either mullion or single-gang mounting surfaces.Mounting the ReaderTo mount the N...
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How do I access SalesHub?
Summary SalesHub is a new sales order system for Hanwha Vision software license sales. Hanwha Vision STEP Partners can use it to purchase and manage software licenses. Accessing SalesHub To access ...
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What is Hanwha Vision Cloud?
SummaryHanwha Vision Cloud is a single centralized suite of applications for managing an organization's surveillance assets and capabilities. This article provides an overview of the Hanwha Vision ...
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HealthPro Bridge - Settings: How do I add multiple devices at once to Hanwha Vision Cloud?
Applies to: HealthPro BridgeSummaryHealthPro Bridge is an on-premises software application that makes cameras and devices accessible in the Cloud Portal to be used in HealthPro. Alternative connect...
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BLAZE: Restoring Connection to System on BLAZE Mobile App for Android
Applies to: BLAZE Mobile App for Android (BLAZE v1.3)Issue SummaryThe BLAZE mobile app for Android displays the Restoring connection to system message.ResolutionChange the BLAZE Mobile battery sett...
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HealthPro Bridge - Logs: How do I gather HealthPro Bridge log files?
Applies to: HealthPro BridgeSummaryThis article provides instructions to find, extract, and prepare log files for analysis.Gathering Log FilesStarting with HealthPro Bridge v1.11, CloudConnector lo...
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OnCloud: How to use Cloud Gateways with OnCloud
Applies to: Cloud GatewaySummaryThis article provides an overview of using Cloud Gateways with OnCloud.Using Cloud Gateways with OnCloudHere is the high-level flow to go from scratch to viewing and...
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BLAZE: Motion Detection Disabled Due to Stream Resolution
Applies to: BLAZEIssue SummaryBLAZE displays a warning that server-side motion detection has been disabled because the secondary stream resolution is too high.In rare cases, BLAZE versions earlier ...
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SalesHub: How do I manage purchased licenses?
SummaryHanwha Vision SalesHub is a website that STEP partners use to buy and manage software licenses. This article describes how to manage licenses that have already been purchased using SalesHub....
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Cloud Portal: How to create a STEP Partner Organization
SummaryThis article provides instructions for joining Cloud Portal as a STEP Partner. Once a Partner Organization is created, if needed, you can then create multiple Customer Organizations from wit...