Gwen Martin
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Articles
Recent activity by Gwen Martin-
SightMind: How do I access the service?
Summary SightMind, part of Hanwha Vision Cloud, provides real-time business insights and trends in various verticals by storing, analyzing, and visualizing metadata from AI cameras and other device...
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HealthPro: Release Notes
Version 1.11.1RELEASE DATE: 9-3-2026SUMMARYHotfix release for job scheduler stability and background service processingNEW FUNCTIONALITYNot applicableRESOLVED ISSUESFixed an internal job scheduler ...
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SalesHub: How do I purchase licenses in SalesHub?
SummaryHanwha Vision SalesHub is a website that STEP Partners use to purchase and manage software licenses for the following products: OnCloud OnCAFE HealthPro AI Packs BLAZE This article describ...
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Cloud Solution: What are the network requirements for Hanwha Vision Cloud?
SummaryThree solutions within Hanwha Vision Cloud (OnCloud, HealthPro, and SightMind) all rely on cameras and other devices having reliable network connectivity to Cloud Portal. This article detail...
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HealthPro - General: How do I launch HealthPro?
Applies to: HealthProSummaryThis article provides instructions to launch HealthPro. Although you should sign in to Cloud Portal first, you can go directly to HealthPro with the links provided in th...
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SightMind: Which cameras and AI applications are supported?
Summary SightMind receives and processes metadata generated by AI analytics. This article provides a list of cameras and AI applications currently supported in SightMind so you can select the camer...
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HealthPro Bridge: Release Notes
To update HealthPro Bridge software, see HealthPro Bridge: How do I update HealthPro Bridge software? Version 1.11.3 RELEASE DATE: POSTPONED (Originally scheduled for 10-7-2026) SUMMARYMaintenance ...
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HealthPro - Widgets and Dashboards: How do I use the Organization dashboard?
Applies to: HealthProSummaryIn the Organization dashboard, you can view the status of the storage, servers, and cameras, as well as relevant software, life cycle and warranty, licenses, and locatio...
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SightMind: What is the SightMind interface?
Summary This article explains the user interface (UI) in SightMind. Main Screen No. Item Description ① Menus Hover the mouse over the top left corner to view the menu panel. Sigh...
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OnCloud: How to Navigate Cloud Gateway Menu Options
Applies to: Cloud GatewaySummaryThe Cloud Gateway webpage provides a range of menu options, each serving a specific purpose. Some options are designed for initial configuration, while others are fo...