Gwen Martin

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Activity overview

Latest activity by Gwen Martin
  • Gwen Martin created an article,

    BLAZE: How to Set Up AVYCON

    Applies to: BLAZEIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device i...

  • Gwen Martin created an article,

    DesignPro: How to Switch Between DORI/DRI and AI Detection Distances in DesignPro Maps

    Applies to: DesignProSummaryDesignPro allows you to switch between viewing DORI/DRI on the map and AI Detection distance. This article describes how to use the toolbar to switch between DORI (Detec...

  • Gwen Martin created an article,

    BLAZE: How to Set Up Digital Watchdog

    Applies to: BLAZEIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device i...

  • Gwen Martin created an article,

    HealthPro Bridge - Troubleshooting: Device Replacement and Information Update Procedures

    Applies to: HealthPro BridgeIssue SummaryWhen a device managed by HealthPro Bridge is replaced with a new device using the same IP address, HealthPro or Cloud Portal may continue to display the pre...

  • Gwen Martin created an article,

    OnCloud: How to Add a Device Using DirectConnect

    Applies to: OnCloud-supported cameras without a SET buttonSummaryDirectConnect is used for any supported camera that does not have a SET button. This article provides instructions for adding a supp...

  • Gwen Martin created an article,

    WRN: Storage Issues

    Applies to: WRNIssue SummaryA WRN recorder is experiencing one of the following storage issues: Storage drives are unmounting OS drive is almost full A universal script is attached to this article ...

  • Gwen Martin created an article,

    BLAZE: How to Create a Customer Organization

    Applies to: BLAZESummaryBLAZE requires a Customer Organization to link a system to Cloud. Customer Super Admin credentials are required, and can assign a role to any email (include partner).System ...

  • Gwen Martin created an article,

    WAVE: Video Feed Interrupted Every 10 Minutes

    Applies to: WAVEIssue SummaryIf a site lacks sufficient Live View or Recording licenses, live video streams are automatically interrupted for 30 seconds every 10 minutes. This occurs only when the ...

  • Gwen Martin created an article,

    BLAZE: How to License your BLAZE Appliance

    Applies to: BLAZESummaryBLAZE appliances are designed to be even simpler to install, license, and manage, than their server-based counterparts. Shipped fully pre-licensed, there are no licenses to ...

  • Gwen Martin created an article,

    OnCloud: How to Add a Device Using QuickConnect

    Applies to: OnCloud-supported cameras with a SET buttonSummaryThis article provides instructions for adding a supported camera to OnCloud using QuickConnect.IMPORTANT: QuickConnect is available onl...