Gwen Martin

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Articles

Recent activity by Gwen Martin Recent activity Votes
  • HealthPro - Users and Accounts: Types of Roles

    Applies to: HealthProSummaryThis article provides an overview of the types of user roles available in HealthPro.Types of RolesThe roles in HealthPro are as follows:Super manager - There can be only...

  • HealthPro - Troubleshooting: How to fix the Forbidden message?

    Applies to: HealthProIssue SummaryWhen trying to access HealthPro, you might encounter the Forbidden message. This issue occurs because, for security reasons, each person must be explicitly granted...

  • HealthPro - Users and Accounts: How do I remove a user?

    Applies to: HealthProSummaryThis article provides instructions for removing a user from HealthPro.NOTE: This process removes the user from HealthPro only. They are still active in Cloud Portal.Rem...

  • HealthPro - Users and Accounts: How do I change a role?

    SummaryThis article provides instructions for editing a user role in HealthPro.Changing RolesTo change the role of a user in HealthPro: In Cloud Portal, navigate to HealthPro.   In the navigation...

  • HealthPro - Integrations: How do I attach a WAVE Sync account?

    Applies to: HealthProSummaryThis article provides the steps for connecting a device via WAVE Sync in HealthPro.Connecting a WAVE DeviceTo connect a device via WAVE Sync: In Cloud Portal, navigate ...

  • HealthPro - Reports and Logs: How do I view audit logs?

    SummaryThis article provides the steps for viewing audit logs in HealthPro.Viewing Camera LogsTo view logs related to users, devices, tasks, and health: Log in to Cloud Portal and click HealthPro. ...

  • HealthPro - General: What is HealthPro?

    Applies to: HealthProSummaryThis article outlines the core purpose of HealthPro and the overall flow from adding new cameras, servers, and storage units, to managing them and their licenses, as wel...

  • HealthPro - Integrations: How do I add the location information of a WAVE System?

    SummaryWhen WAVE systems are added to HealthPro via WAVE Sync, they do not have an associated location, causing them to appear in incorrect locations on the e-Map. For larger systems, it is recomme...

  • SightMind: Get started

    SummaryThis article provides an understanding of SightMind’s core features, the necessary preparations before using SightMind, and the process to access SightMind.Key Features Centralized Cloud-bas...

  • SightMind: How do I share SightMind Reports?

    Summary SightMind users can create and manage the reports individually. It is efficient in a large organization with many branches and users. Users can send their reports to other users.  Recipient...