Gwen Martin
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Articles
Recent activity by Gwen Martin-
HealthPro - Users and Accounts: Types of Roles
Applies to: HealthProSummaryThis article provides an overview of the types of user roles available in HealthPro.Types of RolesThe roles in HealthPro are as follows:Super manager - There can be only...
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HealthPro - Troubleshooting: How to fix the Forbidden message?
Applies to: HealthProIssue SummaryWhen trying to access HealthPro, you might encounter the Forbidden message. This issue occurs because, for security reasons, each person must be explicitly granted...
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HealthPro - Users and Accounts: How do I remove a user?
Applies to: HealthProSummaryThis article provides instructions for removing a user from HealthPro.NOTE: This process removes the user from HealthPro only. They are still active in Cloud Portal.Rem...
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HealthPro - Users and Accounts: How do I change a role?
SummaryThis article provides instructions for editing a user role in HealthPro.Changing RolesTo change the role of a user in HealthPro: In Cloud Portal, navigate to HealthPro. In the navigation...
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HealthPro - Integrations: How do I attach a WAVE Sync account?
Applies to: HealthProSummaryThis article provides the steps for connecting a device via WAVE Sync in HealthPro.Connecting a WAVE DeviceTo connect a device via WAVE Sync: In Cloud Portal, navigate ...
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HealthPro - Reports and Logs: How do I view audit logs?
SummaryThis article provides the steps for viewing audit logs in HealthPro.Viewing Camera LogsTo view logs related to users, devices, tasks, and health: Log in to Cloud Portal and click HealthPro. ...
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HealthPro - General: What is HealthPro?
Applies to: HealthProSummaryThis article outlines the core purpose of HealthPro and the overall flow from adding new cameras, servers, and storage units, to managing them and their licenses, as wel...
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HealthPro - Integrations: How do I add the location information of a WAVE System?
SummaryWhen WAVE systems are added to HealthPro via WAVE Sync, they do not have an associated location, causing them to appear in incorrect locations on the e-Map. For larger systems, it is recomme...
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SightMind: Get started
SummaryThis article provides an understanding of SightMind’s core features, the necessary preparations before using SightMind, and the process to access SightMind.Key Features Centralized Cloud-bas...
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SightMind: How do I share SightMind Reports?
Summary SightMind users can create and manage the reports individually. It is efficient in a large organization with many branches and users. Users can send their reports to other users. Recipient...