Applies to: WAVE

Issue Summary

In some cases, WAVE storage becomes unavailable and shows that there is invalid storage on Windows. This occurs because the workgroup name of both the PC and Samba NAS. The SMB protocol specifies there might be conflicts between Windows hosts and Samba shares. This article describes how to add the storage back to WAVE.

Resolution

To make the storage available:

1. Log in to the Server application via the Desktop client.
    
2. Navigate the server with the invalid NAS.
    
3. Right-click on the server, and click Server settings.
    
4. Click the Storage Management tab.
    
5. Remove the invalid NAS storage.
    
6. Re-add the storage, but INCLUDE workgroup information in the username field.
   
   For example:
   path : \\YOUR NAS IP\RECORDING FOLDER
   username : YOUR NAS IP\NAS USERNAME
   password : NAS PASSWORD