Applies to Models: WAVE Version 3.2 Client Software

WARNING: The steps below are for instructional purposes or emergency use only. 
Hanwha Vision America recommends that only a qualified IT Professional attempt
this process.
Hanwha Vision America and its affiliates are not responsible/will not accept
responsibility for damage to hardware, hardware components, loss/corruption of
data, or any damages resulting from using this process.

Issue Summary

The WAVE Desktop app requires a computer (real or virtual) with support for OpenGL 2.1 or higher. Typically this is not an issue, but in some cases, a need arises to launch WAVE Desktop on computers with limited graphics options. A virtual machine (VMWare, VirtualBox) or a Server PC with limited graphics capabilities are typical examples where OpenGL 2.1 may not be supported. This article will help you overcome this limitation by using your CPU instead of a GPU.

Resolution

To run WAVE Desktop:

1. Download the OpenGL 2.1 emulation by using the attached file.

2. Copy and paste the downloaded opengl32.dll file to the folder/directory where the WAVE Desktop executable is located.

3. Open WAVE Desktop.

4. Close the client after viewing to return your CPU load to normal.

NOTE: If you do not remove this DLL from your system. It could permanently damage 
your WAVE Server. This is only for incidents where have no Wave client PC from which
to operate.