Applies to: Okta

Summary

When a user leaves the organization or no longer requires access, their access must be revoked. There are two ways to accomplish this task: Manual or Automatic. This article describes both processes to offboard a user.

Offboarding a User

Manual Revocation (Auth (SSO) only)

Since this option does not include automatic account synchronization, access must be managed by ensuring the user is removed from either the service or the authentication provider. Access is terminated if either of the following actions is taken:

Removal from Cloud 

The Cloud Portal Admin manually removes the user from the Users list:

1. Log in to Cloud Portal.
    
2. Select Users. 
    
3. Click Remove User. 
   
   The user's account record is deleted from the organization. Even if they are still assigned to the app in Okta, they can no longer log in because no corresponding account exists in Cloud Portal. 

Removal from the Okta Application

The IT Admin unassigns the user from the Hanwha Vision Cloud app or deactivates the user within Okta.

1. Navigate to Hanwha Vision Cloud. 
    
2. Select Applications > Applications. 
   
   
   
   
    
3. Select Hanwha Vision Cloud app.
   
   
    

4. Click the X by the username to remove. 
   
   

    

To deactivate a user:
 

1. Select Directory > People. 
   
   
    
2. Select the account to remove. 
   
   
    
3. Select More Actions > Deactivate.
   
   
   
   Although the user's name may still appear in Cloud Portal's user list, they will be unable to log in because Okta will deny the authentication request.

Automated Revocation (Auth & Provisioning)

The IT Admin unassigns the user from the Hanwha Vision Cloud app or deactivates the user within Okta. The user in Cloud Portal is automatically removed, ensuring centralized security control without manual intervention in Cloud Portal.

1. Select Directory > People. 
   
   
    
2. Select the account you want to remove.
   
   
    
3. Select More Actions > Deactivate.