In an effort to maintain standards, Hanwha uses the web UI for all knowledge base 
articles pertaining to product configuration. Open Chrome, enter the IP Address 
of your device into the URL bar, and click Enter. If you are not using the web UI 
to configure your device, please refer to the user manual for your product. 

Applies to: All Hanwha NVRs and  IP cameras

Summary

Setting up SMTP on recorders and cameras is straightforward. However, you might need to consult with your IT administrator or email provider, as some, like Google, may classify these devices as "Less Secure" and restrict their access to email servers. This article provides instructions for setting up SMTP email accounts on a camera or NVR.    

Setting up SMTP Email Accounts

On a Camera

To set up an SMTP email account on a camera:

1. Log in to the camera and navigate to Setup > Event > FTP/E-Mail.
    
2. Enter information into all the necessary fields.
   
   
    
3. Click Apply. 
   
   The camera will attempt a test connection, providing a pass or fail message.

On an NVR

To set up an SMTP email account on a NVR:

1. Log in to the NVR and navigate to Setup > Network > E-mail.
    
2. On the SMTP tab, enter the appropriate Server address, Port, ID, and Password.
   
   
    
3. Click the Event tab and set the Interval.
   
   This function limits the delivery interval in seconds or minutes.
   
   
    
4. Click the Recipient tab to add Group information giving a name to the group you wish to create. 
   
   To create more than one group, click the people () icon and click Apply when you are done entering group names.
   
   
    
5.  To add a recipient, click the person+ icon () then select the Group name, enter the recipient Name, and enter their E-mail address.
   
   
    
6. Click Apply.
   
   Repeat this process to add more users.