Applies to: Network Cameras

Issue Summary

RTSP streaming fails for certain IP addresses in a multicast network setup using multicast-enabled HUBs. In particular, some cameras experience streaming issues while others work as expected.

Example:

The issue occurs due to duplicate multicast IP address settings.

Resolution

To resolve the issue:

1. Enter the camera’s IP address into the URL bar of your web browser.
    
2. Click the Settings icon, then Basic > Video profile.
   
   
    

3. In the Multicast section, reassign the multicast IP address to eliminate duplication.

   NOTE: Each camera must use a unique multicast IP address.
   

   
    

4. Click Apply.