Applies to: Wisenet 5 Series Network Cameras

Issue Summary

During setting up recording to a Synology NAS from the camera's Web UI, the connection can fail. If the connection fails to work, please follow the steps below to correct the issue.

The image below shows a failure connecting to the NAS. 

Resolution

To connect to the NAS:

1. Log into the Synology NAS and ensure the folder is in the root drive and empty.
   
   
    
2. Ensure SMB v1 is set to the minimum protocol in the NAS Control Panel.
   
   
   
    
3. Confirm that it is set to SMB1, select Apply.