Jackson Rigg
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Articles
Recent activity by Jackson Rigg-
OnCloud: How do I turn on and set up two-factor authentication?
Applies to: OnCloud Summary Two-factor authentication (2FA) increases the security of OnCloud accounts. When 2FA is turned on for your organization, all users must enter a temporary password from a...
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OnCloud: How do I update camera firmware?
Applies to: OnCloudSummaryThis article provides instructions for using OnCloud to update the firmware for Hanwha cameras. You need to be an administrator to do this.NOTE: Cameras have both device f...
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OnCloud: Network and firewall requirements
Applies to: OnCloudSummaryThis article provides the network and firewall requirements to connect your Hanwha cameras to OnCloud.Network RequirementsCamera BandwidthYour network must be able to hand...
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OnCloud: How do I use the cameras dashboard?
Applies to: OnCloudSummaryThe cameras dashboard is the first page you see when you sign into OnCloud. It shows cameras and views. A view is a set of up to 12 cameras. This article provides informat...
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OnCloud: How do I view a camera?
Applies to: OnCloudSummaryThis article provides instructions for viewing a single camera. You can also browse by time and by event.VideoBelow is a short video demonstrating how to view a camera:Usi...
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OnCloud: How do I create a view?
Applies to: OnCloud Summary You can create a custom view of up to 12 cameras. This article describes how to create and save a view. You can create as many views as you want. Only you can see and ed...
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OnCloud: How do I use a view?
Applies to: OnCloudSummaryYou can use a view to see up to 12 cameras at once. This article explains how to use a view.Before starting, create a view. To create and customize views, see OnCloud: How...
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OnCloud: What is the organization dashboard?
Applies to: OnCloudSummaryThis article provides an overview of the Organization dashboard.The organization dashboard gives you an overview of your devices, locations, and users. This page is for ad...
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OnCloud: How do I change organization settings?
Applies to: OnCloudSummaryUse this page to change basic settings for your organization, such as the name and address.NOTE: You must be an administrator to change organization settings.Change Organi...
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OnCloud: How do I manage camera bandwidth?
Applies to: OnCloudSummaryThis article provides instructions for checking and limiting how much network bandwidth your cameras use. To do this, you must be an administrator.Managing Camera Bandwidt...