Sunghwan Kim

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Activity overview

Latest activity by Sunghwan Kim
  • Sunghwan Kim created an article,

    [Bug Report] SEC Backup Viewer Playback Issue

    Background & Issue SEC files exported from an NVR do not play properly on Windows 11 PCs. The same SEC files play normally on Windows 7 PCs without issues.   Cause The issue occurs when using SE...

  • Sunghwan Kim created an article,

    NVR CSLOG path for the new NVR (x86)

    1. Applicable to: x86 NVR 30 models (Based on basic model names) Model Name Old Version New Version PRN-6410DB4, PRN-6400DB4, PRN-6405DB4, PRN-6410B4, PRN-6400B4, PRN-6405B4, PRN-3210B4, PRN-32...

  • Sunghwan Kim created an article,

    HDD amount per RAID5/6 in NVR

    1) NVR Model: XRN-3210B4, XRN-6410B4, XRN-6410DB4 (included RB2 models)   - RAID 5: HDD 6 ~ 8 units   - RAID 6: HDD 6 ~ 8 units   2) NVR Model: PRN-4011   - RAID 5: HDD 5 ~ 6 units   - RAID 6: HDD ...

  • Sunghwan Kim created an article,

    RTSP address of Hanwha DVR model (SRD, HRD)

    There are different RTSP addresses between SRD and HRD, even though those are the same product line as a DVR. Additionally, please keep below in mind when checking the RTSP address of DVR.  1) Chan...

  • Sunghwan Kim created an article,

    Export Recording from HRX

    How to: Export Recording from HRXTo export recordings from HRX, you should set ‘Layout’ in advance.If you didn’t set ‘Layout’ first, you cannot export recordings from HRX.   Resolution:1. Layout se...

  • Sunghwan Kim created an article,

    SSM Error Code list

    This product is not available nor supported in the US or Canadian Markets.You may see some Errors in SSM 2.10, mostly the error message contains an 'Error Code' to give you a detail of the error.Fo...

  • Sunghwan Kim created an article,

    Security connection (HTTPS) for Wisenet Mobile App

    Open a web browser of Device (IP camera / NVR) and enter the below menu:   1) Camera:  Setup >> Network >> HTTPS   2) NVR: Setup >> Network >> SSL Figure 1 - HTTPS options 1. If Secure connection o...