Jon Henry
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Articles
Recent activity by Jon Henry-
Discontinued: Why does the Smartcam video look dark when it is installed near a window?
Applies to Models: All Smartcam Models 1. In the general menu of the camera settings, enable the option to activate the backlight compensation function.
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Discontinued: Why does the blue LED light of the camera not change to green (registration failed)?
Applies to Models: All Smartcam Models 1. A flickering blue LED light indicates that the camera is not connected to the router.Check the password of the Wi-Fi router and try again.A weak Wi-Fi si...
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Discontinued: How do I pair the camera to the baby monitor?
Applies to Models: All Baby Monitor ModelsFrom time to time, Hanwha Vision will discontinue a product, rendering the product EOL. The linked article discusses how support is handled for products cl...
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Discontinued: What is the BabyView's maximum wireless transmission range?
Applies to Models: All Baby Monitor ModelsFrom time to time, Hanwha Vision will discontinue a product, rendering the product EOL. The linked article discusses how support is handled for products cl...
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Discontinued: Can I turn the baby monitor screen off but still hear sound? Can I adjust the volume?
Applies to Models: All Babyview ModelsFrom time to time, Hanwha Vision will discontinue a product, rendering the product EOL. The linked article discusses how support is handled for products classi...
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Discontinued: Is remote monitoring available for the BabyView Eco?
Applies to Models: All BabyView MonitorsFrom time to time, Hanwha Vision will discontinue a product, rendering the product EOL. The linked article discusses how support is handled for products clas...
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Discontinued: How long does the monitor's battery last?
Applies to Models: All BabyView MonitorsFrom time to time, Hanwha Vision will discontinue a product, rendering the product EOL. The linked article discusses how support is handled for products clas...
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Discontinued: Is the BabyView Eco system easy to set up?
Applies to Models: All BabyView Models From time to time, Hanwha Vision will discontinue a product, rendering the product EOL. The linked article discusses how support is handled for products class...
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Discontinued: FAQ for SmartCloud Service Discontinuation (Changes to Terms of Use)
Applies to Models: All Smartcam Models Why is my SmartCloud service being discontinued?Due to the below-average usage and the required maintenance to support the service, we will discontinue our S...
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Discontinued: How do I contact support for my consumer product?
Applies to Models: All B2C Models Effective June 1st, 2024, Hanwha Vision America no longer offers agent-assisted support for WiseNet life products. Please see our knowledge base for self-support ...