Tricia Rott
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Articles
Recent activity by Tricia Rott-
BLAZE: How to Share Diagnostic Logs from the Mobile App
Applies to: BLAZE Mobile App v1.3 or higherSummaryDiagnostic Logs provide a hidden, advanced troubleshooting menu that captures detailed log information over a set period of time. This is intended ...
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SightMind: How do I use the dashboard?
SummaryThis article provides instructions for accessing and using the dashboard in SightMind. Accessing the Dashboard PageTo open the Dashboard page: Log in to SightMind. Hover your mouse pointe...
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Cloud Portal: How do I manage organizations?
Applies to: All Cloud PortalSummaryThis article provides instructions for managing your organizations, enabling two-factor authentication (2FA), authenticating external LDAP authentication, and rem...
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OnCloud: How do I search for events?
Applies to: OnCloudSummaryAn event is any activity or occurrence captured in a video feed. You can quickly find specific events by typing a description into the search bar. The system uses AI-power...
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HealthPro - Policy Management: How do I update the firmware on devices?
Applies to: HealthProSummaryWith HealthPro, you can update the firmware on devices automatically or manually. This article explains how to update the firmware.NOTE: To update HealthPro Bridge softw...
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SightMind: How do I use widgets?
Summary In SightMind, a widget is a condensed application view that allows users to display data and features of an AI application installed on a camera. It provides a centralized way to check indi...
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Cloud Portal: How do I manage locations?
SummaryThe Locations page in Cloud Portal allows for quick navigation through your devices’ site locations. On this page, you can view device locations on a map and add, edit, or remove those locat...
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OnCloud: How to Configure Storage Settings
Applies to: Cloud GatewaySummaryA key difference between Cloud Gateway Recorders (CGRs) and Cloud Gateway Appliances (CGAs) is how they store and manage camera recordings. This article covers confi...
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BLAZE: How to Correct an Incorrect License Order
Applies to: BLAZESummaryA BLAZE license key can be shared across servers within the same BLAZE system but cannot be shared across separate BLAZE systems, even when those systems are linked to the s...
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OnCloud: How do I filter events?
Applies to: OnCloudSummaryAn event is something that happens in a video feed. This article provides instructions for browsing and filtering events by time, location, and type.Filtering by Date and ...