Tricia Rott
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Articles
Recent activity by Tricia Rott-
HealthPro Bridge - Logs: How do I gather HealthPro Bridge log files?
Applies to: HealthPro BridgeSummaryHanwha Vision Technical Support cannot analyze HealthPro Bridge logs because they are encrypted. This article provides instructions to find, extract, and prepare ...
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OnCloud: How to use Cloud Gateways with OnCloud
Applies to: Cloud GatewaySummaryThis article provides an overview of using Cloud Gateways with OnCloud.Using Cloud Gateways with OnCloudHere is the high-level flow to go from scratch to viewing and...
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SalesHub: How do I manage purchased licenses?
SummaryHanwha Vision SalesHub is a website that STEP partners use to buy and manage software licenses. This article describes how to manage licenses that have already been purchased using SalesHub....
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Cloud Portal: How to create a STEP Partner Organization
SummaryThis article provides instructions for joining Cloud Portal as a STEP Partner. Once a Partner Organization is created, if needed, you can then create multiple Customer Organizations from wit...
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OnCloud: How to Configure Cloud Gateway Network Settings
Applies to: Cloud GatewaySummaryThis article provides instructions for configuring the Cloud Gateway network settings.Configuring Cloud Gateway Network SettingsOnce the Cloud Gateway is powered on,...
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Cloud Portal: What browsers are supported?
Summary This article lists supported browsers for using Cloud Portal. Recommended Compatible Browsers Cloud Portal is compatible with the latest versions of the following browsers: Google Chrome M...
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OnCloud: How to Link a Cloud Gateway to OnCloud
Applies to: Cloud GatewaySummaryThis article provides instructions for linking a Cloud Gateway to OnCloud using your organization’s authentication details.NOTE: There are some minor differences in ...
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SightMind: How do I attach a license?
Summary This article provides information on how to attach a license to a device. Attaching a License Viewing Device Information To view device information: Sign in to SightMind. Hover your mou...
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Cloud Portal: How do I navigate apps?
SummaryThis article provides instructions for navigating to applications from Cloud Portal.Navigating AppsTo navigate to applications such as BLAZE Web Client, OnCloud, OnCAFE, HealthPro, or SightM...
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OnCloud: How to Onboard a Cloud Gateway into OnCloud
Applies to: Cloud GatewaySummaryOnboarding is when your Cloud Gateway is pending acceptance into OnCloud. This article provides instructions for onboarding a Cloud Gateway into OnCloud. Adding the ...