Gwen Martin
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Articles
Recent activity by Gwen Martin-
BLAZE: How to Add a Camera to BLAZE using Port Forwarding
Applies to: BLAZESummaryRemote devices can be added to BLAZE using Port Forwarding. This can help with remote diagnostics, especially when it is not possible to physically access the device, or shi...
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BLAZE: How do I display and export a camera list by server?
Applies to: BLAZESummaryBLAZE exports your server's camera list in HTML or CSV, including the recording status, name, vendor, model, firmware, IP/name, MAC address, ID, and server name. This articl...
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BLAZE: Export File Format Options
Applies to: BLAZESummaryThis article explains the different file export formats available in BLAZE and helps you select the right format for your use case..blzm Proprietary FormatThe .blzm format i...
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OnCloud: How do I add a user account?
Applies to: OnCloudSummaryThis article provides instructions for adding a new user account in OnCloud. PrerequisitesOnly an administrator to can add a new user account. See OnCloud: How do I log i...
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BLAZE: How do I configure BLAZE to play a pre-recorded message on a Hanwha IP speaker?
Applies to: BLAZEIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device i...
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OnCloud: How do I delete an account?
Applies to: OnCloudSummaryThis article provides instructions for deleting an account in OnCloud.Deleting an AccountTo delete an account: Log in to Cloud Portal. Navigate to OnCloud. Click the Da...
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How do I resolve network conflicts on my NVR/DVR?
Applies to: ARN, QRN, XRN, PRN, and HRX series recordersIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome,...
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BLAZE: How does the Software Update Plan license work?
Applies to: BLAZESummaryThe Software Update Plan (SUP) license extends the support period of a Premium license, which entitles you to software updates. The SUP is recommended if an organization pri...
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BLAZE: How to Set Up HIKVISION
Applies to: DS-2DF7284-AELIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your...
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OnCloud: How do I remove a device from my organization?
Applies to: OnCloudSummaryThis article explains how to remove a camera from your organization in OnCloud.Removing a DeviceTo remove a device: Log in to Cloud Portal. Navigate to OnCloud. Click...