Gwen Martin

Issue SummaryWhen launching the HealthPro Bridge client application, the Unable to connect to the current server error message indicates that some services are not running. If this occurs after the...

Applies to: HealthPro BridgeSummaryHealthPro Bridge v1.8 introduces a web browser interface that replaces the original thick client interface. This approach is more responsive and simplifies remote...

Applies to: NHP-P100 & P200 ControllersSummaryProper access to the internal wiring terminals of the NHP Controller is necessary for installation and maintenance. This article provides instructions ...

Applies To: NHP-P Series Controllers, OnCAFE Cloud Connector Integration Summary This article provides instructions to upgrade firmware on NHP P Series Controllers for integration with Hanwha Visio...

Applies to: NHP-P100 and NHP-P200 Controllers, Readers connected via OSDP protocol, OnCAFE-supported hardware and configurationsSummaryHanwha's patented Flex Inputs feature is a unique input expans...

Applies to: NHP-P100 (1 Door Controller), NHP-P200 (2 Door Controller), OnCAFE-compatible configurationsSummaryThis article describes the process for wiring peripherals to the NHP-P100 and NHP-P200...

Applies to: NHP IP-Based ControllersSummaryThis article explains how to identify the NHP Controller IP address, log in to the controller, configure the date and time, and configure the network sett...

Applies to: OnCAFE Access Control as a Service (ACaaS) Web PlatformSummarySchedules are used to define specific time windows for access permissions, door unlock states, alerts, and automated behavi...

Applies to: NHP-P100 Controller, NHP-P200 ControllerSummaryThe NHP-P100 and NHP-P200 controllers feature a 3-position hardware switch that determines the type of voltage (or dry contact) the onboar...

Applies to: NHP IP-Based Controllers used with OnCAFESummaryTo claim the NHP P Series Controllers into OnCAFE, the NHP Controller must be set to Cloud Mode and configured via the CloudConnector app...