Ehsan Khan
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Activity overview
Latest activity by Ehsan Khan-
Ehsan Khan created an article,
Network Recorder - Alternative ways of viewing NVR's without configuring your router
The "P2P" function is a cloud service that allows the mobile app full access to the recorder for viewing live video, search/playback, as well as bookmarks. This feature eliminates the configuration...
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Ehsan Khan created an article,
Network Recorder - IP Filtering
IP Filtering adds an additional layer of access restrictions This function is for blocking or allowing the connection of certain IP's from connecting. It is restricted to the Network cards in the r...
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Ehsan Khan created an article,
WAVE: Downgrade to a Previous Version
Why downgrade a WAVE system? Although it is never recommended to downgrade a WAVE System, there are certain cases where a user may need to downgrade their system after an upgrade to the latest rele...
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Ehsan Khan created an article,
How to fix the Analytics Database Storage Issue
Why do I get the error “Storage Issue: Analytics storage DB error. Insufficient permissions on the mount point”? This typically occurs on Ubuntu servers when trying to store analytics data on a dri...
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Ehsan Khan created an article,
WRN Adding additional languages
The WRN range (WAVE PoE NVR) runs on Ubuntu (Linux OS based on Debian branch of distributions)To change the Keyboard & OS language, please follow the below steps:NOTE - An active internet connectio...
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Ehsan Khan created an article,
P2P Service change
From firmware version 5.x.x onwards Hanwha recorders have improved remote connection capabilities, utilizing P2P (QR Code) and DDNS method seemlessly. Customers are required to removed recorders ad...
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Ehsan Khan created an article,
P2P Cloud Service
The "P2P" function is a cloud service that allows the mobile app full access to the recorder for viewing live video, search/playback and bookmarks. This feature eliminates the configuration of por...
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Ehsan Khan created an article,
Gather RAID logs for Servers
In order to troubleshoot RAID issues with Hanwha OEM Servers, additional logs from the RAID controllers will be needed. Follow the steps below in order to gather the additional data. Download BCM...
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Ehsan Khan created an article,
Global Support System Transition and Changes
SummaryEffective 1st January 2026, Hanwha Vision will transition to a globalized support system. This change is designed to provide more accurate, unified information and deliver a simplified, stre...