Jon Henry
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Recent activity by Jon Henry-
Discontinued: How can I Optimize the Wi-Fi Connection for my Smartcam?
Applies to Models: All Smartcam Models To fully enjoy all the innovative features of your SmartCam, periodically check up on your Wi-Fi connection to make sure it’s running optimally. Here are few...
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Discontinued: What do I need to do if I change my router?
Applies to Models: All Smartcam Models 1. You can switch to a different Wi-Fi router in the network menu on the camera settings page.2. If you enter an incorrect router password or fail to connec...
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Discontinued: What can cause the interactive audio(2-way talk) on mobile device to be interrupted?
Applies to Models: All Smartcam Models 1. Interactive communication is available through the built-in microphone and speaker on the live video screen.2. On the live video screen, press the 2-way ...
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Discontinued: How do I setup and install my Smartcam A1?
Applies to Models: Smartcam A1 Summary:Below is a short installation guide video for the Smartcam A1.Video:
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Discontinued: Why does my camera fail to register during mobile app setup?
Applies to Models: SNH-P6416BN, SNH-P6415BN, SNH-P6410BN, SNH-V6435DN Issue SummaryYou are having trouble registering your camera using the mobile app.ResolutionTo review settings:Check the camera...
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Discontinued: How much data does the Smartcam use?
Applies to Models: All Smartcam Models Smartcams only use data when it is activated by an event or when you access the camera in the app.If it does not detect events such as human or manual record...
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Discontinued: What chimes are compatible with my SmartCam D1?
Applies to Models: SNH-V6435DN Summary:Below is a chime compatibility chart as well as useful tips to identify your chime bell type.Tips to identify what type of chime you have:If the chime makes a...
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Discontinued: Can I use another USB or power cable for my Smartcam?
Applies to Models: All Smartcam Models It is highly recommended for users to ONLY use the provided adapter to operate the product.Use of any other adapter types may cause malfunction or harm the p...
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Discontinued: Is the SmartCam N1/N2 weather resistant?
Applies to Models: SNH-P6415BN, SNH-P6416BN No, it is for indoor use only.
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Discontinued: What are some tips for setting up Human Detection?
Applies to Models: SNH-P6415BN, SNH-P6416BN Human Detection minimizes false push notifications of events.1. Check to see if Human Detection is enabled.- Go to Settings > Event > Human Detection ON...