Tricia Rott
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Articles
Recent activity by Tricia Rott-
Cloud Portal: How do I manage users and roles?
SummaryThis article describes how to use the Users page to add, deactivate, and reactivate a user, or delete a user from your organization.VideoBelow is a short video on adding and managing users a...
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OnCloud: How do I create a clip?
Applies to: OnCloudSummaryThis article provides instructions for creating a video clip that you can share, add to an incident, or save for later review.PrerequisitesBefore starting, find the sectio...
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SightMind: What is the Cumulative People Widget?
SummaryThe Cumulative People widget makes it simple to keep track of total visits. Based on the People counting rule from the camera, it displays the cumulative visitor count. If multiple people co...
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Cloud Portal: How do I manage devices?
Applies to: Cloud PortalSummaryThe Devices page in Cloud Portal allows for quick navigation through your devices. On this page, you can add devices to the organization, bulk add devices via Wisenet...
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Cloud Portal: How do I manage licenses?
SummaryIn Cloud Portal, there are two kinds of subscription licenses: HealthPro and SightMind. On this page, you can also check your organization’s license status and expiration date.This article p...
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OnCloud: How do I create an incident?
Applies to: OnCloudSummaryTo collect evidence for an investigation, you can create an incident. This article describes how to create an incident and add basic details. Creating an IncidentTo create...
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HealthPro - General: How do I check the software version?
SummaryThis article provides the instructions for checking the software version of HealthPro.Checking the Software VersionTo check the software version: In Cloud Portal, navigate to HealthPro. C...
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Cloud Portal: How do I sign out?
Applies to: Cloud Portal Summary This article provides the instructions for ending a login session in Cloud Portal.Signing OutTo sign out of Cloud Portal: Click the Profile icon and Logout.You will...
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OnCloud: How do I export an incident?
Applies to: OnCloudSummaryThis article describes how to export and download everything related to an incident. You can do this to share an incident outside OnCloud or to save the files locally.Prer...
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How to Factory Reset your NVR Password
Applies to: ARN, QRN, XRN, PRN, and HRX series recordersSummaryThis article covers resetting the credentials on an NVR and, if necessary, all of the setup information on the NVR.IMPORTANT: The cred...