Tricia Rott
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Articles
Recent activity by Tricia Rott-
OnCloud: How to Configure Cloud Gateway Network Settings
Applies to: Cloud GatewaySummaryThis article provides instructions for configuring the Cloud Gateway network settings.Configuring Cloud Gateway Network SettingsOnce the Cloud Gateway is powered on,...
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Cloud Portal: What browsers are supported?
Applies to: All Cloud PortalSummaryThis article lists supported browsers for using Cloud Portal.Recommended Compatible BrowsersCloud Portal is compatible with the latest versions of the following b...
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OnCloud: How to Link a Cloud Gateway to OnCloud
Applies to: Cloud GatewaySummaryThis article provides instructions for linking a Cloud Gateway to OnCloud using your organization’s authentication details.NOTE: There are some minor differences in ...
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BLAZE: Cloud Connection Issues
Applies to: BLAZESummaryThis article describes common cloud connection issues and how to solve them.Cloud Connection IssuesErrorError MessageTroubleshootingNo InternetFailed to connect to <System n...
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SightMind: How do I attach a license?
Summary This article provides information on how to attach a license to a device. Attaching a License Viewing Device Information To view device information: Sign in to SightMind. Hover your mou...
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Cloud Portal: How do I navigate apps?
SummaryThis article provides instructions for navigating to applications from Cloud Portal.Navigating AppsTo navigate to applications such as BLAZE Web Client, OnCloud, OnCAFE, HealthPro, or SightM...
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OnCloud: How to Onboard a Cloud Gateway into OnCloud
Applies to: Cloud GatewaySummaryOnboarding is when your Cloud Gateway is pending acceptance into OnCloud. This article provides instructions for onboarding a Cloud Gateway into OnCloud. Adding the ...
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BLAZE: How to Execute Soft Triggers on the Mobile App
Applies to: BLAZE Mobile App v1.3 or higherSummarySoft Triggers allow users to instantly execute pre-configured rule-based actions (e.g., alerting a team) for a specific device directly from the mo...
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Cloud Portal: How do I use the dashboard?
Applies to: Cloud PortalSummary The Cloud Portal dashboard lets you view the number of devices, licenses, locations, users, and their roles. You can manage pages by navigating to the Devices, Licen...
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OnCloud: How to Add Cloud Gateway Cameras to OnCloud
Applies to: Cloud Gateway camerasSummaryUse OnCloud to add devices one by one, or use Cloud Portal for bulk registration. This article provides instructions for adding Cloud Gateway cameras to OnCl...