Tricia Rott

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Recent activity by Tricia Rott Recent activity Votes
  • BLAZE: Appliance Login Window Not Displayed

    Applies to: BLAZE ApplianceIssue SummaryThe login window does not appear on BLAZE Appliance products. Under normal operation, the Appliance is designed to trigger the login window automatically imm...

  • BLAZE: Configuration Transfer Tool Does Not Free Up Space

    Applies to: BLAZEIssue SummaryThe migration tool does not modify or delete existing WAVE recordings. All current WAVE files remain unchanged.ResolutionIf BLAZE uses the same storage server as the W...

  • BLAZE: How do I reset a BLAZE Embedded Appliance?

    Applies to: BLAZESummaryA BLAZE embedded appliance can be soft factory reset while logged in to the BLAZE desktop client, following which you can restore from a backup to recover recordings. If you...

  • BLAZE: How do I completely uninstall BLAZE?

    Applies to: BLAZESummaryThis article explains how to completely uninstall either BLAZE Server or BLAZE Desktop Client.PrerequisiteBefore performing a complete uninstall, create a backup of your BLA...

  • BLAZE: How to Use Similarity Search

    Applies to: BLAZESummaryHanwha Vision’s Similarity Search provides a more accurate way to discover appearances of the same person across multiple Wisenet 9 cameras, BLAZE appliances, and servers wi...

  • BLAZE: Licensing FAQ

    I have a BLAZE appliance. How do I license it?You do not need to license your BLAZE appliance. BLAZE appliances come pre-licensed with permanent, perpetual Premium licenses. For example, a 16-chann...

  • BLAZE: Understanding BLAZE Licensing

    Applies to: BLAZESummaryThis article explains your BLAZE licensing options and how many BLAZE licenses are needed.BLAZE AppliancesBLAZE appliances come pre-licensed with permanent, perpetual record...

  • BLAZE: How to Set Up Remote Access for BLAZE

    Applies to: BLAZESummaryThis article explains how to set up remote access for BLAZE.Setting up remote access allows you to manage your BLAZE system via the mobile app, desktop client, or web client...

  • BLAZE: How to Silently Install the BLAZE Desktop Client and Server on Windows

    Applies to: BLAZESummarySystem administrators may silently install the BLAZE Desktop Client and BLAZE Server software (Windows), removing the need for a technician to visit each workstation and log...

  • BLAZE: Why does my BLAZE Recording Appliance sometimes drop image resolution and framerate?

    Applies to: BLAZEIssue SummaryAll BLAZE Recording Appliances prioritize recording continuity above all else. When the system experiences excessive load, it may temporarily reduce image resolution o...