Tricia Rott

Applies to: OnCAFESummaryBLE mobile credentials allow a user to use an iPhone as a Bluetooth-based access credential.After the BLE credential is issued in OnCAFE, the user must activate the Wavelyn...

Applies to: OnCAFESummaryBLE mobile credentials allow a user to use an Android device as a Bluetooth-based access credential.After the BLE credential is issued in OnCAFE, the user must activate the...

Applies to: OnCAFESummaryNear Field Communication (NFC) / Wallet credentials allow a user to add a supported Wavelynx Wallet mobile pass to Google Wallet and use an Android device as an NFC-based a...

Applies to: OnCAFESummaryNear Field Communication (NFC) / Wallet credentials allow a user to add a supported Wavelynx Wallet mobile pass to Apple Wallet and use an iPhone as an NFC-based access cre...

Applies to: WAVE 6.1.2SummaryWAVE 6.1.2 introduces a subscription service compliance policy that enforces licensing requirements for live video streaming. This article explains how live video strea...

Applies to: NOP-IC2, NOP-RI2MS, NOP-RI4S, NOP-IO168SSummaryThis article explains how to wire output signals such as door locks, sirens, door holders, strobes, or other controlled devices using rela...

Applies to: NOP-IC2, NOP-RI2MS, NOP-RI4S, NOP-IO168SSummaryThis article explains how to diagnose common output signal wiring issues.Troubleshooting Output Signal Wiring IssuesLock Does Not activate...

Applies to: NOP-IC2SummaryThis article explains the purpose and configuration of hardware jumpers on the NOP-IC2 controller. These jumpers are used for power source selection, RS-485 bus terminatio...

Applies to: OnCAFE, NOP-IC2, Azure IC2 controllersSummaryAzure controller firmware may be downloaded from the Hanwha Vision product page as a compressed ZIP file. Before uploading the firmware to t...

Applies to: AltronixSummaryThis article provides troubleshooting for Altronix connected devices.Common SymptomsSymptomPossible CauseRecommended ChecksNo power outputLoss of AC input, blown fuse, tr...