Tricia Rott
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Articles
Recent activity by Tricia Rott-
BLAZE: How to Prevent OS Sleep During Desktop Client Use
Applies to: BLAZE Desktop ClientSummaryThe BLAZE Desktop Client can prevent the desktop from automatically entering sleep mode while the client is running to ensure continuous operation. This featu...
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BLAZE: Cloud Login Failed and Account Locked
Applies to: BLAZEIssue SummaryAccounts are locked after more than five failed cloud login attempts.ResolutionUnlocking depends on the user’s role. Global Super Admin accounts must be unlocked by co...
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BLAZE: Failover and Failback in a Cluster
Applies to: BLAZESummaryBLAZE automatically performs failover and failback operations when a server becomes unavailable or recovers. This article explains failover and failover in a cluster.Failove...
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BLAZE: CPU or Memory Overload
Applies to: BLAZEIssue SummaryHigh CPU or memory usage can cause live video interruptions, delays, or frame drops during recording. As a compensatory measure, the system temporarily handles overloa...
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BLAZE: Hard Disk Drive Considerations
Applies to: BLAZESummaryThis article explains what to consider when installing Hard Disk Drives (HDDs) previously used in anther device.HDD ConsiderationsHDD configuration affects disk recognition ...
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BLAZE: Appliance Login Window Not Displayed
Applies to: BLAZE ApplianceIssue SummaryThe login window does not appear on BLAZE Appliance products. Under normal operation, the Appliance is designed to trigger the login window automatically imm...
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BLAZE: Configuration Transfer Tool Does Not Free Up Space
Applies to: BLAZEIssue SummaryThe migration tool does not modify or delete existing WAVE recordings. All current WAVE files remain unchanged.ResolutionIf BLAZE uses the same storage server as the W...
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OnCloud: How do I manage notifications?
Applies to: OnCloudSummaryThis article provides instructions for managing event and system notifications.PrerequisiteBefore starting, create an event notification (see OnCloud: How do I add a notif...
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BLAZE: How do I reset a BLAZE Embedded Appliance?
Applies to: BLAZESummaryA BLAZE embedded appliance can be soft factory reset while logged in to the BLAZE desktop client, following which you can restore from a backup to recover recordings. If you...
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BLAZE: How do I completely uninstall BLAZE?
Applies to: BLAZESummaryThis article explains how to completely uninstall either BLAZE Server or BLAZE Desktop Client.PrerequisiteBefore performing a complete uninstall, create a backup of your BLA...