Tricia Rott

Applies to: Hanwha Vision Security and Compliance HubSummaryHanwha Vision Security & Compliance provides cybersecurity certificates and reports for Hanwha Vision products. Most certificates can be ...

Applies to: OnCloudIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device...

Applies to: WRNIssue SummaryTeamViewer may experience session issues when running in Wayland (a Linux display protocol).These issues commonly present with one or more of the following symptoms:You ...

Applies to: OnCAFE Access Control as a Service (ACaaS) Web PlatformSummaryWavelynx Readers have firmware that may need to be updated from time to time in order to function properly.  This article o...

Applies to: BLAZESummaryAfter successfully installing BLAZE in a lab/sandbox environment, the next most common step is to link it to Hanwha Vision Cloud for remote access.This article provides an o...

Applies to: OnCAFESummaryAuto-enrollment allows an administrator to assign a physical card credential to an identity by presenting the card to a selected reader. Instead of manually entering the ca...

Applies to: OnCAFESummaryDashboard event types help users monitor important system activity in near real time. Instead of reviewing all event history through Reports, operators can use the Dashboar...

Applies to: WRT-P-3104W1Issue SummaryA storage location is reported as inaccessible. However, when checking the available drives on the Windows operating system, the reported drive does not exist.T...

Applies to: OnCAFESummaryNFC/Wallet credentials allow an identity to use a supported mobile wallet credential as an access credential within OnCAFE. NFC/Wallet credentials are issued from the ident...

Applies to: OnCAFESummaryMobile and wallet credential settings control whether Visitor-based Identities can receive and utilize mobile BLE or NFC Wallet Credentials within an OnCAFE organization.Th...