Gwen Martin
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Articles
Recent activity by Gwen Martin-
OnCloud: How do I edit my profile?
Applies to: OnCloudSummaryThis article provides instructions for updating your profile information, including your avatar, name, and phone number in OnCloud.Editing a ProfileTo edit your profile: L...
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OnCloud: How do I change my password?
Applies to: OnCloudSummaryThis article provides instructions for changing your OnCloud password.Changing your PasswordTo change your password: Log in to Cloud Portal. Navigate to OnCloud. Clic...
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OnCloud: How do I add a user account?
Applies to: OnCloudSummaryThis article provides instructions for adding a new user account in OnCloud. PrerequisitesOnly an administrator to can add a new user account. See OnCloud: How do I log i...
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OnCloud: How do I delete an account?
Applies to: OnCloudSummaryThis article provides instructions for deleting an account in OnCloud.Deleting an AccountTo delete an account: Log in to Cloud Portal. Navigate to OnCloud. Click the Da...
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OnCloud: How do I remove a device from my organization?
Applies to: OnCloudSummaryThis article explains how to remove a camera from your organization in OnCloud.Removing a DeviceTo remove a device: Log in to Cloud Portal. Navigate to OnCloud. Click...
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OnCloud: What are roles?
Applies to: OnCloudSummaryThis article describes the available role types and permissions in OnCloud. Roles in OnCloudA role in OnCloud defines the actions that a user can perform. Every account is...
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OnCloud: How do I create custom roles?
Applies to: OnCloudSummaryThis article provides instructions for creating custom roles and assigning permissions in OnCloud.Creating a Custom RoleTo create a custom role: Log in to Cloud Portal. N...
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OnCloud: How do I delete a role?
Applies to: OnCloudSummaryThis article provides instructions for deleting a custom role in OnCloud.IMPORTANT: You must be an administrator to delete a role. The Administrator and User roles cannot...
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OnCloud: How do I adjust session timeout?
Applies to: OnCloudSummaryBy default, Hanwha Vision Cloud logs the user out if they are inactive for 30 minutes to protect the account security. To keep the session active longer (e.g., for continu...
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OnCloud: How do I unlock a locked account?
Applies to: OnCloudSummaryThis article provides instructions for unlocking a locked account in OnCloud.Unlocking an AccountTo unlock an account: Log in to Cloud Portal. Navigate to OnCloud. Clic...