Gwen Martin
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Articles
Recent activity by Gwen Martin-
DesignPro: How to use the Map
Applies to: DesignProSummaryThis article describes how to create a map and details each feature of the Toolbar. Creating a MapDesignPro maps are available in two ways: Floor plan and Google map.Whe...
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DesignPro: How to Design the Blocker (Polyline, Polygon) on the Map
Applies to: DesignProSummaryThis article describes how to draw polyline, polygon to determine whether the camera field of vision (FoV) beam is obstructed by the wall on the map.PolylineTo use the p...
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DesignPro: How to Design FoV on the Map
Applies to: All DesignProSummaryThis article explains how to design a camera's field of vision (FoV) on a map, including beam color, focal length, installation height, target distance, tilt angle, ...
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DesignPro: How to Use the Profile Filter
Applies to: All DesignProSummaryUsers can search for devices by configuring device conditions in profiles based on their preferences. When a profile is selected during the device search process, on...
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Azure Access: How to Wire Output Signals from Azure Controllers
Applies to: NOP-IC2, RI2M, RI4, IO168 ControllersSummaryThis article explains how to wire output signals such as door locks, sirens, door holders, or other control devices using relay outputs on Az...
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Azure Access: LED Indicators on NOP-IC2 Controllers
Applies to: NOP-IC2 Intelligent ControllersSummaryThis article outlines the behavior and diagnostic meanings of each LED indicator on the NOP-IC2 controller. These LEDs provide real-time feedback f...
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Azure Access: Grounding Overview for NOP Series Controllers
Applies to: All NOP devicesSummaryProper grounding is essential to ensure stable operation, protection for the hardware, and to maintain a reliable communication across NOP series controllers. This...
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How to Collect Wisenet WAVE Mobile Debug Logs
Applies to: Wisenet WAVESummaryThis article details how to collect the debug logs on your iOS or Android mobile device. When reporting issues you encounter on Wisenet WAVE Mobile, providing a clien...
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How can I repair my device?
SummaryAll Hanwha-manufactured devices except WAVE hardware are eligible for repair using the process described in this article. Before you begin a repair request, please review the Hanwha Warranty...
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SightMind: How do I access the service?
Summary SightMind, part of Hanwha Vision Cloud, provides real-time business insights and trends in various verticals by storing, analyzing, and visualizing metadata from AI cameras and other device...