Gwen Martin
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Articles
Recent activity by Gwen Martin-
BLAZE: How to Set Up Digital Watchdog
Applies to: BLAZEIn an effort to maintain standards, Hanwha uses the web UI for all knowledge base articles pertaining to product configuration. Open Chrome, enter the IP Address of your device i...
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HealthPro Bridge - Troubleshooting: Device Replacement and Information Update Procedures
Applies to: HealthPro BridgeIssue SummaryWhen a device managed by HealthPro Bridge is replaced with a new device using the same IP address, HealthPro or Cloud Portal may continue to display the pre...
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OnCloud: How to Add a Device Using DirectConnect
Applies to: OnCloud-supported cameras without a SET buttonSummaryDirectConnect is used for any supported camera that does not have a SET button. This article provides instructions for adding a supp...
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WRN: Storage Issues
Applies to: WRNIssue SummaryA WRN recorder is experiencing one of the following storage issues: Storage drives are unmounting OS drive is almost full A universal script is attached to this article ...
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BLAZE: How to Create a Customer Organization
Applies to: BLAZESummaryBLAZE requires a Customer Organization to link a system to Cloud. Customer Super Admin credentials are required, and can assign a role to any email (include partner).System ...
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WAVE: Video Feed Interrupted Every 10 Minutes
Applies to: WAVEIssue SummaryIf a site lacks sufficient Live View or Recording licenses, live video streams are automatically interrupted for 30 seconds every 10 minutes. This occurs only when the ...
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OnCloud: How to Add a Device Using QuickConnect
Applies to: OnCloud-supported cameras with a SET buttonSummaryThis article provides instructions for adding a supported camera to OnCloud using QuickConnect.IMPORTANT: QuickConnect is available onl...
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HealthPro - Troubleshooting: Why Life Cycle and Warranty Information Do Not Appear After Entering a STEP Code
Applies to: HealthProIssue SummaryIf life cycle and warranty information do not appear in HealthPro after entering a STEP Code, the issue is usually related to approval status, organization linking...
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HealthPro - Settings: How to Link a STEP Code to View Life Cycle and Warranty Information
Applies to: HealthPro and Cloud PortalSummaryThe HealthPro Life Cycle Dashboard displays camera life cycle information, including warranty status and End-of-Life (EOL) information.If your organizat...
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WRN Configuration Tool: Toggle PoE Power Feature
Applies to: WRN-1632(S), WRN-816S, and WRN-2110SB1SummaryThis article describes the Toggle PoE power feature of WRNs.Toggle PoE PowerThe WRN Configuration Tool now has the ability to toggle power t...