Gwen Martin
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Articles
Recent activity by Gwen Martin-
Zenitel: How to boot your Zenitel device into the recovery OS
Applies to: All Zenitel Intercoms Summary This article explains how to boot your Zenitel device into the recovery operating system. Booting the Device To boot your Zenitel device: Log into your Z...
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Zenitel: How to Adjust Device Settings
Applies to: All Zenitel IntercomsSummaryThis article explains how to adjust the settings on Zenitel devices.Adjusting the SettingsTo adjust the device settings: Log in to Wisenet WAVE with usernam...
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How to Add a VoIP Profile to an Intercom
Applies to Models: TID-600R Issue Summary Sometimes when a call request is made from the intercom to a Grandstream phone, video does not show. An error appears: Video Invite Failed. You can hear au...
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Zenitel: Device Configuration
Applies to: All Zenitel Intercoms Summary After updating the firmware in Zenitel, program the functionality of the Zenitel device. This article explains button and relay configuration. Button Conf...
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Zenitel: How to create device event rules
Applies to: All Zenitel IntercomsSummaryTo complete the configuration of your Zenitel device, a rule must be created within Wisenet WAVE to react to the usage of the device. This article explains h...
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SalesHub: How to Register Your Distributor Order
Summary You can now register your distributor orders in SalesHub using the Register My Order feature. This feature allows you to track orders placed through distributors via SAP directly in your Sa...
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How do I capture the logs from Wisenet Viewer?
Applies to: Wisenet ViewerSummaryThis article describes how to capture logs from Wisenet Viewer if support needs log files to address any issues with your software.Capturing LogsTo capture logs: Lo...
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NVR: How to view video on a PC from a Non-VMS NVR with Wisenet Viewer
Applies to: Wisenet Viewer, NVRsSummaryThis article covers registering an NVR into Wisenet Viewer via auto and manual register. VideoViewing Video on a PCLog in to the Wisenet Viewer application on...
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How to lower bandwidth on Hanwha cameras
Applies to: All Hanwha camerasSummaryThis article reviews a few methods to lower bandwidth coming from our cameras on the network. The first item provides the greatest savings of bandwidth, and the...
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Cloud Solution: How much bandwidth do the Hanwha Vision HealthPro and SightMind applications use?
Summary As part of network planning, it can be useful to anticipate the continuous bandwidth requirements for Hanwha Vision Cloud solutions. This article outlines the estimated bandwidth requiremen...