Gwen Martin

Applies to Models: All Legacy EOL Samsung Techwin and Hanwha Vision ProductsSummaryFrom time to time, Hanwha Vision will discontinue a product, rendering the product EOL. This article discusses how...

Applies to Models: AT-IE series, HV-x950 series, HV-x530 series, HV-x540 series, HV-x250 series, and HV-GS980 series Allied Telesis switchesSummaryThis article describes the process to update the c...

Applies to Models: AT-IE series, HV-x950 series, HV-x530 series, HV-x540 series, HV-x250 series, and HV-GS980 series Allied Telesis switchesSummaryThis article describes the process of changing an ...

Applies to Models: AT-IE series, HV-x950 series, HV-x530 series, HV-x540 series, HV-x250 series, and HV-GS980 series Allied Telesis switchesSummaryThis article describes the process for deleting VL...

Applies to Models: AT-IE series, HV-x950 series, HV-x530 series, HV-x540 series, HV-x250 series, and HV-GS980 series Allied Telesis switchesSummaryThis article describes the steps to create a new V...

Applies to: XND-C6083RVIssue SummarySometimes, the live stream/playback of a camera cannot be initiated in the Genetec VMS, even though the Admin account operates normally.This happens because the ...

Applies to: Cameras with XNB-9001Issue SummaryExplosion-proof models equipped with the XNB-9001 may experience issues with camera focus and zoom functionality. This is not a hardware issue, but a c...

Applies to: HCB-7001VPIssue SummarySometimes, after installing the lens-mounted camera, the focus cannot be adjusted with the SIMPLE FOCUS function. Even when moving the lens all the way in Manual ...

Applies to: WAVE SummaryThis article describes how to play audio when an alarm input is triggered in a Hanwha IP speaker. PrerequisitesSet up Text-to-Speech files as shown in How to add Text-to-Spe...

Applies to: WAVE SummaryThis article describes how to add audio files to a Hanwha IP speaker. Adding Audio FilesTo add audio files:Log in to the IP speaker.Navigate to Environment Settings > Device...