Gwen Martin

Version 1.2.1 RELEASE DATE 9-23-2026 SUMMARY DesignPro has added Thermal DRI as well as Analytic object detection distance for humans and vehicles. There are also new improvements for zoom capabili...

Applies to: WAVESummaryWAVE exports your server's camera list in HTML or CSV, including the recording status, name, vendor, model, firmware, IP/name, MAC address, ID, and server name. This article ...

Applies to: SPS-A100MSummaryThis article describes how to configure LED commands using the Hanwha SPS-A100M Audio Beacon API.Creating LED PresetsTo create LED presets: Log in to Audio Beacon web in...

Summary This article guides the user through configuring the IPAS (IP Audio System) devices for event to action in the WAVE VMS.  Step By Step Guide General Guidelines Follow these general ru...

Applies to: WAVE  Summary This article describes the steps needed to play required audio files on Hanwha IP Speakers on camera events by setting up rules in WAVE with an appropriate SUNAPI http com...

Applies to: SPS-A100M Summary This article describes how to configure Hanwha SPS-A100M Audio Beacon to load and, via API command, play pre-recorded messages. Uploading Audio Files To upload audio f...

Applies to Models: All IP Speakers Summary This article details the set up steps to play required audio files in the Hanwha IP Speaker for an alarm event. An IP speaker, such as SPA-H100, can be se...

Applies to: X-Plus AI PTZ cameras, PNM-C34404RQPZ, PNM-C19183RVTP Summary AI-assisted auto-tracking uses deep learning algorithms to process video footage in real-time and provide a proactive appro...

Issue Summary When installing a compact 4-channel camera, image distortion may occur if the tilt limit range (65°) is exceeded. Resolution To minimize distortion: Review the product specification...

Issue Summary A camera reboot may occur if the camera's waterproofing is inadequate. There is a factory reset as the system reboots repeatedly at an unspecified time period. However, the log review...