Gwen Martin
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Articles
Recent activity by Gwen Martin-
HealthPro – Settings: How do I bulk attach new and used licenses to devices?
Applies to: HealthProSummaryFrom HealthPro v1.9, you can attach multiple licenses at once (bulk attach) or attach them individually in Settings > Devices > Cloud Portal or the License dashboard. Bu...
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HealthPro - General: HealthPro Responsive Web Support and Compatibility
Applies to: HealthPro SummaryFrom HealthPro v1.10, the responsive web interface allows you to access HealthPro from PC, tablet, and mobile. The UI automatically adjusts to your screen size and devi...
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HealthPro - Settings: How to use Automatic Image Health Check in HealthPro
Applies to: HealthPro SummaryAutomatic image health check compares a camera’s current image with a stored reference image and flags issues such as moved angle, blocked view, or blur. Use it to proa...
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HealthPro - Settings: How to Verify Integrity During Remote Updates
Applies to: HealthPro SummaryWhen you remotely update HealthPro Bridge (HPB), you can choose to verify the update package’s integrity before installation. Turning this option on helps prevent corru...
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HealthPro - Widgets and Dashboards: How to Check Recording on the Server Dashboard
Applies to: HealthPro SummaryThe VMS/NVR recording status feature lets you quickly confirm whether your recording devices (WAVE and NVR) are recording normally from the Server dashboard.See device-...
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HealthPro Bridge - General: Viewing Device Credentials and Image Health Data in HealthPro Bridge
pplies to: HealthPro BridgeSummaryThis article describes the viewing device credentials and image health data in HealthPro Bridge. This feature can only be used by the HealthPro Bridge local admin....
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HealthPro Bridge - Integrations: How to install and run HealthPro Bridge via ConfigPro
Applies to: HealthProSummaryWith the new ConfigPro integration, you can install and launch HealthPro Bridge directly from ConfigPro without manual downloads. When you click the HealthPro Bridge / C...
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HealthPro – Reports and Logs: How do I view device resource usage?
Applies to: HealthProSummaryResource logs allow users to see recent CPU, memory, and storage activity for your devices in one place. This article explains how to understand load trends, spot abnorm...
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HealthPro Bridge - Settings: How to remove a device registered to HealthPro Bridge
Applies to: HealthPro BridgeSummaryThis article describes how to remove a device currently registered to a HealthPro Bridge from the table.PrerequisitesFirst, the device must be removed from Health...
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HealthPro Bridge - Troubleshooting: How to Recover from a Failed Device Firmware Update
Applies to: HealthProIssue SummaryA firmware update on HealthPro can fail on a child device connected to the HealthPro Bridge. This article describes how the HealthPro Bridge behaves when a firmwar...